Careers | Wonderla Amusement Parks & Resort | Wonderla Amusement Parks & Resort

Current Openings at Wonderla Bangalore

Front Office Assistant

Business Unit: Wonderla Resort, Bangalore
Department: Front Office
Qualification: B.H.M/Diploma Or Any Degree
Experience: 1-3 years
Report To: HOD

Skills
      1. Communication
      2.  Collaboration

Duties & Responsibilities

  • Welcome and Register the guests according to the procedure.
  • Assign room and accommodate special request whenever possible.
  • Assist in pre-registration and blocking of reservation when necessary.
  • Promptly notify housekeeping of all the late checkout, early check-in, and special requests.
  • File and post all charges to guests.
  • Follow the message handling procedures.
  • Get information about the daily activities and meetings taking place in the hotel.
  • Give suggestions and comments to the superior.
  • Follow Hygiene regulation and policy of the hotel.
  • Verify if all expenses have been charged on the bills of the guest and their amount.
  • Prepare all the necessary forms required to carry out the daily operations.
  • Follow all the messages contained in the logbook.
  • Amusement park Entry coordination.
  • Perform other duties as may be assigned.
     

Captain

Business Unit: Wonderla Resort, Bangalore
Department: F&B Service
Report to: HOD
Qualification: B.H.M / Diploma Or Any Degree
Experience: 2-4 years
 

Job Responsibilities & Duties


1- Operations
  • Assisting Sr .captains for all day to day operations in the F& B service
  • Responsible for all the operations will be happening with all procedures and standards their outlets
  • Oversee all the operations in the specified outlet
  • Handling the guest without any complaints
  • Assist and support the f&b service for service excellence
  • Resolve guest and staffs concerns quickly and efficiently
2 - Supervising
  • Supervise the operations and team members throughout the service
  • Guide the staff members for proper service and standards
  • Responsible for daily reports to Sr. captains
  • Responsible for the operations in the allotted outlets
3 - Hygiene and safety
  • Should have proper grooming and responsible for check the daily grooming of staff members
  • Responsible for safety and hygiene part of staff members
  • Should have awareness about hygiene in food service and the importance of personal grooming also.
Skills
           1.   Communication,
           2.   Collaboration
           3.   Team Handling,
           4.   Commanding,
           5.   Supervising

Job Knowledge
  • Should have good and depth knowledge about food and presentation about food
  • Should have wide knowledge about wine and other liquors
  • Responsible for giving menu briefing and training the standards of service to staff members
  • Should have experience in operating sales like WINHMS etc

General
  • Responsible for overall sanitation, cleanliness, and appearance of allotted f&b outlet
  • Responsible to provide excellent guest service and all the guest concerns to met
  • Must be familiar with current and upcoming details about the property
  • Should have good communication skills and use only professional languages
  • Motivating the team members and taking daily briefing to team members
  • Coordinate well with all other departments especially f&b production
  • Assist Sr. captains/outlet manager for scheduling duty of team members and preparing weekly off
  • Assist Sr. captain/ outlet manager for the training of team members and monthly reports
  • Responsible for monthly inventory and breakages
  • Responsible for ensuring sufficient operating supplies like beverages and equipment like cutleries, crockery etc and transpiration if needed
  • Must be work under pressure and long time
  • Maintain the records of staff periodicals and operating costs
  • Handling the guest complaints
  • Effectively identify the problems in the department and resolve the same

EXECUTIVE - BUSINESS DEVELOPMENT

Business Unit: Salem Tamil Nadu
Department: Business Development
Reporting into: BD Head

Job Responsibilities & Duties

  • Customer Visits
  • Direct visits to institutions / Corporates
  • Joint working with SPAs/ Travel agents
  • Execute customer activation program
  • Relationship building with key stakeholders
  • Lead follow-up
  • Create a weekly work plan for self
  • Follow & evaluate the reporting system
  • Review reports & initiate correction plan
  • Achieve productivity Matrix as per the target
  • Ensure customer Services & Complaint redressal


Qualification Requirements:

  • Level of Education: Any degree /MBA
  • Work Experience: 2 - 4 years

Additional Knowledge

  • Excellent leadership and communication skills.
  • Analytical skills
  • Negotiation Skills
  • Strategic Skills

D.C.D.P

Business Unit: Wonderla Bangalore
Department: Operations (F&B)
Reporting into: F&B Manager
No of Positions: 1

Job Responsibilities & Duties

  • To maintain good standards of hygiene in the unit and enforce strict health and hygiene standards.
  • To ensure that all stocks are kept under optimum conditions.
  • To assist with menus planning and costing  
  • Ensure adequacy of supplies at the cooking stations
  • To provide innovative menu ideas  
  • To order food necessary for chosen menu as required by the head chef  
  • To accurately cost dishes for budgeting information  
  • To control production to eliminate waste  
  • To allocate the duty schedule of junior kitchen staff
  • Maintained records of prepared food and managed inventory


 Qualification Requirements: 

  • Level of Education: Diploma/Graduate in Hotel Management
  • Work Experience: 4 yrs+
  • Formal training in Culinary Arts.
  •  Age Group: 25 yrs – 32 yrs

Additional Knowledge

  • Basic computer skills & Knowledge in Property Management Software (PMS).

Behavioral Skills

1. Can do attitude
2. Self-Starter
3. Ability to interact with customer
4. Excellent communication skills

ENGINEER - MECHANICAL

Business Unit: Wonderla Bangalore
Department: Engineering
Report to: Head

Job Responsibilities & Duties

  • Experience in maintenance and service of Pumps, Rotating equipment, Compressors, Gear boxes and Bearings.

  • Experience in installation and maintenance of LT/HT systems, Electrical Panel, Power circuits, Control circuits, AC/DC Motors, AC/DC Drives, PLC&AV System

  • Knowledge in Statutory EB / Inspectorate requirements, Energy saving techniques, Autocad, MS Office & ERP will be an added advantage

Qualification Requirements
  • B.E or B.Tech in Mechanical Engineering.
  • Work Experience - 4 to 6 years

Behavioral Skills
  • Leadership
  • Communication
  • Collaboration
  • Analytical Skills
  • Project Management