Restaurant Hostess

Location: Bangalore
Position Vacant: Restaurant Hostess
Qualification: B.H.M / Diploma Or Any Degree
Experience: 1-3 years (Only Female)
Company Profile:
The Wonderla Resort in Bangalore is the first of its kind luxury resort in India with the Wonderla Amusement Park right in its backyard - making it an ideal place to extend your holiday. Revel in the fun and relax under the sun in one of the finest resorts of Bangalore. Our top-notch hospitality and services are sure to make you feel at home.

A holiday resort, as well as a business hotel on Mysore Road, the facilities here, include luxurious rooms, fully equipped conference halls, a resto-o-bar called Red Ice, a fine dining restaurant, heated pool, recreation area and of course, the Wonderla Amusement Park in its backyard. Stay in one of the well-furnished rooms of our Bangalore resort which have a refined decor and pleasant ambience.

Duties and Responsibilities:
  • Greeting, Seating, Touring, Hotel & Restaurant Guests.
  • Maintains a cheerful, courteous disposition and a neat, clean and professional image.
  • Allocate customers into sections of restaurant so all servers have tables.
  • Greets guests upon entering the restaurant and assists guests while on a waiting list.
  • Escorts guests to the designated table by rotation as soon possible, presents menus to each guest once they are seated.
  • Arranges for booster seats or high chairs, as needed.
  • Attends shift meetings on time.
  • Bids farewell to guests as they leave. Ensures everything was satisfactory and invites guest to return.
  • When not seating customers you help to clear the tables.
  • Understands and responds to customer requests for assistance.
  • You must always be attentive to the front door, be aware of who is coming and going. All customers should be properly greeted and given menus.
  • Responds calmly to angry guests and notifies restaurant managers of situation.
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
  • Capable of communicating effectively verbally and in writing in English to respond clearly to customer requests.
  • Take Feedback:- Give feedback form to guest & collect feedback.
  • Ensure background music & other guest amenities are operational.