Jr. Steward/Steward

Business Unit: Wonderla Resort, Bengaluru
Department: F&B Service
Qualification: B.H.M/Diploma or any degree
Experience: 1-3 years (Only Male)
Report To: HOD

Duties & Responsibilities:
Efficiency and obediance

  • Responsible for efficient work in work areas.
  • Be obedient with superiors and treat colleagues fairly
  • Be polite to guest and have good manners
  • Filling the absence of staff needed
  • Should be abe to work under pressure and for long periods of time
Hygiene and personal grooming
  • Should have good personal grooming quaity.
  • Responsible for providing hygienic service to guest.
  • Must and should take daily bath and properly shave.
  • Be presentable in front of the guests.
  • Come to duty punctualy with proper grooming
  • Cordial behaviour with staffs and guest
  • Be responsible for the mis en place and mis en secene
  • Check all the f&b outlets including floor pantries and floors
  • Greet the guest with a smile and present the menu
  • Inform the guest about our specialty and make up-sells
  • Good commutation with guest and making sure to provide assistance for all their queries
  • Good coordination with kitchen staff
  • Must have good menu knowledge
  • Good eye contact and body language
  • Make sure of proper clearance and closing
  • Make sure of proper inventory and breakage
  • Be well aware of our property

  • Skilled in F&B service
  • Collaboration
  • Must have a good knowledge of the menu
  • Be familiar with the operating sales
  • Should have knowledge about wines and liquors
  • Should be familiar with updates about the property
Language Skills:
  • Ability to speak, read, analyse and interpret standard of performance manuals, technical procedures, manual or statutory regulations.
Computer Skills:
  • Basic computer skills & knowledge in Property Management Software (PMS).

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