Jr. Front Office Assistant/ Front Office Assistant

About The Organisation:

The Wonderla Resort in Bangalore is the first of its kind luxury resort in India with the Wonderla Amusement Park right in its backyard - making it an ideal place to extend your holiday. Revel in the fun and relax under the sun in one of the finest resorts of Bangalore. Our top-notch hospitality and services are sure to make you feel at home.

A holiday resort, as well as a business hotel on Mysore Road, the facilities here, include luxurious rooms, fully equipped conference halls, a resto-o-bar called Red Ice, a fine dining restaurant, heated pool, recreation area and of course, the Wonderla Amusement Park in its backyard. Stay in one of the well-furnished rooms of our Bangalore resort which have a refined decor and pleasant ambience.

Qualifications:

B.H.M/Diploma Or Any Degree

Experience:

1-3 years (Only Male )

Report To:

HOD

Skills:

  • Communication
  • Collaboration
  • Should have knowledge in IDS or WINHMS Software

Duties & Responsibilities:
  • Welcome and Register the guests according to the procedure.
  • Assign room and accommodate special request whenever possible.
  • Assist in pre registration and blocking of reservation when necessary.
  • Promptly notify housekeeping of all the late check out, early check in and special requests.
  • File and post all charges to guests.
  • Follow the message handling procedures.
  • Get information about the daily activities and meetings taking place in the hotel.
  • Give suggestions and comments to superior.
  • Follow Hygiene regulation and policy of the hotel.
  • Verify if all expenses have been charged on the bills of the guest and their amount.
  • Prepare all the necessary forms required to carry out the daily operations.
  • Follow all the messages contained in the logbook.
  • Amusement park Entry coordination.
  • Perform other duties as maybe assigned.