Front Office Assistant

Qualification

B.H.M/Diploma Or Any Degree/ Without Degree
 

Experience

2-3 years

Skills

Communication, Collaboration , Should have knowledge in IDS or WINHMS Software 

Duties & Responsibilities

• Welcome and register the guests according to the procedure.
• Assign room and accommodate special requests whenever possible.
• Assist in pre-registration and blocking of reservation when necessary.
• Promptly notify housekeeping of all the late check-out, early check-in, and special requests.
• File and post all charges to guests.
• Follow the message handling procedures.
• Get information about the daily activities and meetings taking place in the hotel.
• Give suggestions and comments to the superior.
• Follow hygiene regulations and policies of the hotel.
• Verify if all expenses have been charged on the bills of the guest and their amount.
• Prepare all the necessary forms required to carry out the daily operations.
• Follow all the messages contained in the logbook.
• Amusement park entry coordination.
• Perform other duties as may be assigned.