Manager - Food & Beverages

Business Unit: Wonderla Resort, Bengaluru
Department: Manager - Food & Beverages
Qualification: B.H.M/Diploma or any degree
Experience: 8-12 years (Male )
Report To: Operational Head

Skills

  • Communication
  • Collaboration
  • Team Handling
  • Commanding
  • Supervising
  • Training

Duties & Responsibilities
  • Responsible for overseeing the operational aspects of the food and beverage department to meet budgeted revenue & expenditure.
  • Should have good & proven customer service, problem-solving, leadership, organisational and managerial skills.
  • Should have proven exposure in operating F&B Outlets like multi-cuisine restaurants, lounge bars & banquets. Exposure in handling MICE segment is mandatory.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resource modelling, leadership technique and coordination of people and resources during large events.
  • Establish targets, KPIs, schedules, policies and procedures.
  • Is results-oriented and allows employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are ability utilisation and achievement.
  • Ensure that all standard operating procedures for revenue and cost control are consistently utilised.
  • Reach out to Corporates to drive F&B Sales.
  • Focus/plan to attract walk-in guests to the restaurant to increase F&B Sales.
  • Work towards the highest level of customer satisfaction as indicated through feedback.
  • Responsible for maintaining cordial relations with large corporate clients to assure satisfactory service.
  • Overseeing bookings for banquets.
  • Leading F&B team by attracting, recruiting, training and appraising talented personnel.
  • Coordination with the executive chef to design exceptional menus, and continuously make necessary improvements in restaurant, banquet and bar menu.
  • Plan for Food festivals along with the executive chef to add freshness to the menu.
  • Knowledge in inventory management, MIS, and monthly reports.

Requirements & Skills
  • Proven food and beverage management experience
  • Working knowledge of various computer software programs (MS Office & Excel, restaurant management software, POS)
  • Ability to spot and resolve problems efficiently.
  • Able to delegate multiple tasks.
  • Communication and leadership skills.
  • Up to date with food and beverage trends and best practices.
  • Proficient with bar know-how and new-age cocktails.
  • Ability to manage personnel and meet financial targets.
  • Guest-oriented and service-minded.
  • Culinary school diploma or degree in food service management or related field.

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