This Privacy Policy describes how Wonderla Holidays Ltd ("Wonderla," "we," "us," or "our") collects, uses, discloses, and protects personal information obtained from individuals in India in accordance with the applicable privacy laws. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.
- Trust and Standards:Wonderla values every User's trust and follows the highest standards of industry practices to ensure secure transactions and customer information privacy.
- Acceptance of Terms: By accessing the website www.wonderla.com, the User agrees to be bound by the terms and conditions of this Privacy Policy. If the User does not agree to these terms and conditions, they must not use or access the website.
- Information Collection: When using the website, Wonderla collects and stores the User's personal information to provide a safe, efficient, smooth, and customised experience. Users have the option to browse the website without revealing personal information.
- Tracking Information: Wonderla may track certain information about the User, such as IP addresses, website navigation, systems and programs used, and time spent. This information is collected for internal research on demographics, interests, and behaviour to enhance the user experience.
- Use of Cookies: Wonderla uses "cookies" on certain pages of the website to analyse web page flow, measure promotional effectiveness, and promote trust and safety. Cookies do not contain personally identifiable information and can be declined if the User's browser permits.
- Buying Behavior and Feedback: If the User chooses to make a purchase or provide feedback on the website, Wonderla collects relevant information for order processing, dispute resolution, customer support, and troubleshooting.
- Use of Personal Information: Wonderla uses personal information to provide requested services, market products or services, resolve disputes, detect and prevent illegal activities, and customise the user experience.
- Sharing of Information: Wonderla may share personal information with corporate entities, affiliates, or third parties in cases of fraud prevention, legal requirements, joint services, or business mergers/acquisitions. Users' privacy will be protected in such sharing.
- Links to Other Sites: Wonderla is not responsible for the privacy practices or content of linked websites, and users should review the privacy policies of those sites.
- Opt-Out Option: Wonderla may provide users with the opportunity to opt-out of non-essential communications after setting up an account.
- Advertising: Third-party advertising companies may collect user information to provide advertisements based on their interests. Wonderla is not responsible for the practices of these companies.
- User Consent: By using the website and providing personal information, the User consents to the collection, use, and sharing of the disclosed information according to this Privacy Policy.
- Minors: Wonderla's website applies a blanket privacy policy regarding minors and does not seek personal information from individuals below the age of 18. Parents or guardians can contact Wonderla to ensure the removal of any personal information provided by a minor.
- Security Measures: Wonderla implements stringent security measures to protect user personal information, including the use of secure servers and SSL encryption. However, no data transmission over the Internet can be guaranteed as 100% secure.
- Overseas Facilities: Wonderla may use overseas facilities to process or back up user personal information. The commitment to safeguard user privacy remains the same regardless of the location of data processing.
Contact us:
If users have any inquiries regarding this Privacy Policy or if they suspect a breach of privacy, we kindly ask you to submit their concerns for further assistance.
Email: mail.blr@wonderla.com
Phone: 080 372 30333 | 080 350 73966