Executive – Retail

Location: Wonderla Park, Bengaluru
Position Vacant: Executive – Retail
Qualification: BBM/BBA/B.Sc/MBA
Experience: 1 to 2 years
Report To: Department Head

Company Profile:

Organisation: Wonderla Holidays
Website URL: www.wonderla.com

Wonderla Holidays Ltd is India’s largest amusement park. The Company's segments include Amusement parks & Resorts. We are currently operational in 3 locations Kochi, Bangalore, and Hyderabad under the brand name Wonderla offering entertainment and fun for all age groups. The Company offers water rides, restaurants, family rides, kid’s rides, and high thrill rides. The Wonderla resort in Bangalore offers a range of facilities, including a swimming pool, a gym, a recreational room, a kid's activity room, and banquet halls. It also offers executive rooms, deluxe rooms, and suites rooms.

Wonderla Holidays is voted India’s #1 Amusement park & 6th favourite across Asia by Trip Advisor.

Skills:
  1. Communication Skills
  2. Analytical Skills
  3. Negotiation Skills
  4. Strategic Skills
 
Duties & Responsibilities:

We are looking forward to hiring a smart and dynamic individual to join our Retail Department as an Executive – Retail

Responsibilities:
  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers’ questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers.
  • Stay up to date with new products/services

Requirements:
  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
  • Understanding of the retail sales process
  • Familiarity with consumer behaviour principles
  • Excellent communication skills, capable of building trusting relationships
  • Flexibility to work various shifts.